Frequently asked questions
Are Kaik products authentic and exclusive?
Yes. Every Kaik piece is designed with precision and exclusivity in mind. We don’t mass produce. Each collection is released in limited runs to guarantee quality and uniqueness, ensuring you wear more than fashion — you wear identity.
How long does delivery take within the UK?
Standard delivery within the UK usually takes 2–5 working days. International orders may vary depending on destination and customs. We work with trusted carriers to ensure your order arrives safely and on time.
What if the size doesn’t fit or I change my mind?
No problem. We offer a 14-day return policy under the UK Consumer Rights Act. As long as the item is unworn and in its original condition, you can request an exchange or a refund. Our team will guide you through the simple return process.
Is payment secure on Kaik’s website?
Absolutely. All transactions are processed through encrypted and secure payment gateways (including major cards and PayPal). Your personal and payment details are fully protected under UK GDPR.