Kaikshop.com (Kaik)

At Kaik, we want you to love every piece you wear. However, if something isn’t quite right, we’ve made our Returns & Exchanges Policy simple and transparent so you can shop with confidence.

 1. Return Eligibility

• You have 14 days from the date of delivery to request a return or exchange.

• Items must be unworn, unused, and in original packaging with all tags attached.

• For hygiene reasons, accessories such as socks or underwear (when available in future collections) cannot be returned.

 2. Refunds

• Refunds will be issued to the original payment method once the returned item is received and inspected.

• Please allow 5–10 business days for the refund to be processed, depending on your bank or card issuer.

• Shipping fees (if applicable) are non-refundable, unless the return is due to a mistake on our part.

 3. Exchanges

• Exchanges are available for different sizes or colors of the same product (subject to stock availability).

• If the requested item is out of stock, we will process a full refund instead.

 4. Return Process

1. Contact our support team at [Insert Support Email] with your order number.

2. You will receive instructions and a return label (when applicable).

3. Pack your item securely in its original packaging.

4. Send it back via the courier specified in the return instructions.

 5. Damaged or Incorrect Items

• If your item arrives damaged or you receive the wrong product, please notify us within 48 hours of delivery.

• We will arrange a replacement at no extra cost, or process a full refund if preferred.

 6. International Returns

• Customers outside the UK are responsible for return shipping costs unless the return is due to an error by Kaik.

• Delivery times for international returns may vary depending on customs clearance.

Need Help?

Our customer support team is here to guide you through every step:
📧 Email: support@kaikshop.com
📞 Support Hours: Monday to Friday, 8:00 am – 5:00 pm (UK time).

Kaik — Where style comes with confidence.